Legal Information
Corporate identity card of the publishing entity under Turkey's Law No. 5651 on the Regulation of Publications on the Internet and Law No. 6563 on the Regulation of Electronic Commerce.
Son güncelleme: May 2026
1. Service Provider Information
| Commercial Title | Sanica İstif Makina San. Tic. A.Ş. |
|---|---|
| HQ Address | Kavaklı Mah. İstanbul Cad. No: 10 Beylikdüzü / İstanbul |
| Production Facility | Akhisar / Manisa |
| Phone | +90 850 460 77 47 |
| [email protected] | |
| Website | https://www.sanicaistif.com |
| Parent Holding | Fatinoğlu Holding |
2. Field of Activity
Sanica İstif Makina San. Tic. A.Ş. operates in the production, sales, rental and service of electric forklifts and material handling equipment. Puma, Leon, Panter S and Tiger models are produced at our facility in Manisa Akhisar. Production is carried out with Italian Pegasolift brand technical heritage under Italian-Spanish engineering collaboration.
3. Regulatory Authorities
Our company operates under regulations of the following authorities:
- Republic of Turkey Ministry of Industry and Technology
- Republic of Turkey Ministry of Trade
- Istanbul Chamber of Commerce
- Turkish Exporters Assembly (TİM)
- Personal Data Protection Authority (KVKK)
4. Consumer Arbitration Board and Dispute Resolution
For disputes under Turkey's Law No. 6502 on Consumer Protection, consumers may apply within monetary limits set annually by the Ministry of Trade to:
- District and Provincial Consumer Arbitration Boards
- Consumer Courts
5. Electronic Commercial Communication
Under Law No. 6563 your consent is required to send commercial electronic messages. Communications about marketing, campaigns and events are sent only with your explicit consent. To grant consent or opt out later you can apply via the Message Management System (İYS).
6. Customer Service
For all questions, complaints and service requests related to our products:
- Call Center: +90 850 460 77 47
- E-mail: [email protected]
- Hours: Mon — Fri · 08:30 — 18:30
- Service: 7-day emergency service commitment