Privacy Policy
At Sanica İstif Makina San. Tic. A.Ş. we value the privacy of users visiting our website. This policy describes the information we collect, how we use it and your rights.
Son güncelleme: May 2026
1. Scope
This Privacy Policy applies to the Sanica İstif corporate website published at https://www.sanicaistif.com. For links to third-party websites, their privacy policies apply.
2. Information Collected
2.1 Information You Provide
- Name, e-mail, phone, company and message content submitted via contact form, quote request and service application forms
- Identity and commercial information sent for dealer applications
- Customer satisfaction surveys
2.2 Automatically Collected Information
- IP address, browser type and language
- Visit date, pages visited and time spent
- Referrer site information
- Device information (mobile, desktop, resolution)
- Data collected via cookies (see Cookie Policy)
3. Usage Purposes
- Responding to quote, demo and service requests
- Managing customer relations, executing contracts
- Analyzing and improving website performance
- Fulfilling legal obligations
- Sending marketing communications when explicit consent is given
- Detecting security breach, fraud or malicious use
4. Information Sharing
Your personal data is not shared with third parties except in the following cases:
- Service providers: Site hosting (Cloudflare), e-mail service, CRM software and similar infrastructure services
- Legal obligations: Court order or request from authorized authorities
- Business partners: Within contract execution (e.g. spare parts suppliers, logistics companies) — only minimum necessary information
5. Data Retention
Your personal data is kept for the duration required by the processing purpose or under our legal retention obligations. At the end of these periods, data is safely deleted, destroyed or anonymized.
- Contact/quote form data: Until request is concluded + 2 years
- Contract relationship data: 10 years after contract ends (TCC and legal periods)
- Site log records: 6 months
- Cookie data: by cookie type (see Cookie Policy)
6. Security Measures
Industry-standard measures are in place for your data security:
- Encrypted transmission via HTTPS (TLS 1.3)
- Access control and role-based authorization
- Firewalls and DDoS protection (Cloudflare)
- Regular security audits
- Employee training and confidentiality undertakings
7. Children's Privacy
Our website does not offer services to children under 18 and does not knowingly collect personal data from individuals under 18. If a parent notices such data has been collected we ask to contact us immediately for deletion.
8. Policy Changes
This Privacy Policy may change without prior notice. Major changes will be announced on the website. The current version of the policy can always be found on this page.
9. Contact
For any questions about this policy or your personal data, contact us:
- E-mail: [email protected]
- Phone: +90 850 460 77 47
- Address: Kavaklı Mah. İstanbul Cad. No: 10 Beylikdüzü / İstanbul