Service · Uptime Promise

If a forklift stops,
we're there in 24 hours.

A forklift downtime in production or logistics directly translates to lost shifts. That's why the Sanica field response network arrives on-site within 24 hours with a mobile service vehicle from the moment of fault report; pre-diagnosis starts on the phone.

Process · 4 Steps

From fault to repair.

  1. 01

    Fault Report

    Call our hotline or submit via form. An operator gets back to you within 5 minutes.

  2. 02

    Pre-diagnosis

    Service team asks for fault codes on the phone, guides initial on-site intervention where possible.

  3. 03

    On-site Repair

    Within 24 hours mobile service vehicle is on-site — arriving with spare parts.

  4. 04

    Test & Report

    Testing after repair, detailed maintenance report shared with operator and management.

24/7 Emergency Hotline +90 850 460 77 47

Fault reporting · operational support · service booking

Contact · Free Site Analysis

Right machine,
in the right place.

We measure your operation together and deliver the most suitable model + capacity + battery configuration within 48 hours.